Payment Policy
Last Updated: September 23, 2026
At Elarunes, we are committed to providing a secure and straightforward shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order through our website.
### Accepted Payment Methods
Elarunes currently accepts the following payment methods through our secure checkout:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Available payment methods may vary depending on your device, browser, location, and checkout availability.
All payments are processed through secure payment providers. Elarunes does not directly collect or store your complete credit card information.
### Payment Authorization
When you place an order, your selected payment method may be authorized and charged when your order is submitted.
By completing your purchase, you confirm that:
- You are authorized to use the selected payment method.
- The payment information provided is accurate and complete.
- You have sufficient funds or available credit to complete the transaction.
If payment cannot be successfully processed, your order may be delayed, placed on hold, or canceled.
### Currency
All prices displayed on the Elarunes website are listed in **United States Dollars (USD)** unless otherwise stated.
### Payment Security
Your payment security is important to us.
Payment transactions are processed through secure payment providers using security measures designed to protect payment information during the transaction.
Elarunes does not store or have access to your complete credit card information.
### Failed or Declined Payments
If your payment is declined or cannot be completed, we recommend that you:
- Verify that your payment details are correct.
- Confirm that your billing address matches the information associated with your payment method.
- Confirm that your card or payment method has sufficient funds or available credit.
- Contact your bank or payment provider if the issue continues.
- Try another available payment method at checkout.
Orders with unsuccessful payments will not be processed until payment has been successfully completed.
### Taxes
Applicable sales tax will be calculated and added during checkout where required by applicable laws and regulations.
The applicable tax amount will be displayed before you complete your purchase.
### Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email containing relevant order information, which may include:
- Your order number
- Purchased products
- Order total
- Shipping information
- Billing information
If you do not receive an order confirmation after completing your purchase, please check your spam or junk folder.
If you still cannot locate your confirmation email, contact our customer support team.
### Payment and Order Verification
To help protect our customers and business, Elarunes may review certain orders for payment or order verification purposes.
An order may be placed on hold or canceled if:
- The payment cannot be successfully authorized.
- Payment information cannot be verified.
- The transaction appears unauthorized or fraudulent.
- Information provided during checkout is incomplete or inconsistent.
We may contact you if additional information is required to verify an order.
### Refunds
Approved refunds are issued to the original payment method used for the purchase.
For complete information about returns, refunds, and refund processing times, please review our **Refund & Return Policy**.
Your bank or payment provider may require additional time to display the refund in your account after it has been issued.
### Contact Us
If you have questions regarding payments, billing, or your order, please contact our support team.
Email:
support@elarunes.com
Phone:
+1 (330) 520-2827
Business Hours:
Monday to Friday: 9:00 AM to 5:00 PM EST
Saturday & Sunday: Closed